On this episode, Jose and Nicholas discuss the research on Counter-productive Work Behaviors (CWBs). CWB is the umbrella term that covers a wide variety of behaviors that intentionally harm the organization or other employees. We cover everything from theft and fraud to the newest kind of CWB to enter the workplace, cyberloafing. Listen and find out why firing the ‘bad apples’ is not enough and what you can do instead.
0:56: An introduction to Counter-productive Work Behaviors and their cost
3:50: The costs of CWBs to organizations
5:35: The drivers of CWBs – Understanding the frustration-emotion link
8:42: What about CWBs that are not driven just by frustration?
10:22: Selecting out the ‘bad apples’ and why it’s not enough
13:50: A summary of what we know and what can we do reduce CWBs
17:45: Cyberloafing: The latest and most prevalent form of CWB
22:20: Wrapping up and This Is Not Homework
Mentioned This Episode:
Our episodes on Personality (Learn about Honesty-Humility!)
Our episode on Burnout (Reduce bad behavior and maintain employee well-being)
Rescue Time – An app to analyze your own cyberloafing behavior!
firstname.lastname@example.org – Email us your ideas here!
MindYourWorkIO – Send us a tweet!
Mindyourwork.io – Find us here!
Our intro and outro music is “Ingenuity” by Lee Rosevere, licensed under Creative Commons (CC BY-NC 3.0). You can find more of Lee’s music at https://leerosevere.bandcamp.com/. Our transition music for this episode is “As I Was Saying” also by Lee; licensed under Creative Commons (CC BY-NC 3.0).
Logo Artwork by Antonella Espinoza. Find her at @ellaspin on Twitter!