MYW Unscripted Episode 04 – Of Metrics and Interventions

In the first episode of a two-part series, Jose and Nicholas use Reply All’s The Crime Machine episodes to talk about the importance of good metrics and what they mean for making successful changes in an organization. They also discuss the role of high-level leaders in ensuring that interventions are carried out effectively.



0:34: A recap of The Crime Machine episodes from Reply All

4:44: Good data and how it can help you allocate resources effectively

6:17: Finding the right metrics to address a problem

8:31: Understanding the importance of data quality

10:02: The role of “buy-in” from the top in interventions and reward vs. punishment

13:44: The police as a critical case study for learning about these concepts

15:07: Our takeaways from the discussion and wrap-up


Mentioned This Episode:

Reply All: The Crime Machine Part I –

Reply All: The Crime Machine Part II – Email us your ideas here!

MindYourWorkIO – Send us a tweet! – Find us here!



Our intro and outro music for Unscripted is “Pamgaea” by Kevin McLeod, licensed under licensed under Creative Commons: By Attribution 3.0 License. You can find more of Kevin’s music at


Logo Artwork by Antonella Espinoza. Find her at @ellaspin on Twitter!

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